Effective Date: March 26, 2026
Forward Thinking Insurance respects your privacy and is committed to protecting the personal information you provide through our website, forms, and communications.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us by phone, email, and text message.
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Mailing address
- Insurance-related information submitted through quote requests, contact forms, or applications
- Any other information you choose to provide
We may also collect certain non-personal information automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of website visits
We may use your information to:
- Provide insurance quotes, products, and services
- Respond to inquiries and customer service requests
- Communicate with you about your policy, account, or service needs
- Send appointment reminders, service updates, and customer care communications
- Improve our website, services, and customer experience
- Maintain records and comply with legal obligations
If you provide your mobile phone number and consent to receive text messages, we may send you text messages related to:
- Customer care
- Appointment reminders
- Policy updates
- Quote follow-up
- Service-related notifications
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.
We do not sell your personal information. We may share your information only as necessary to:
- Provide the insurance services requested
- Work with service providers who help us operate our business
- Comply with legal or regulatory requirements
- Protect our rights, property, or safety
We use reasonable administrative, technical, and physical safeguards to help protect the personal information you submit to us. However, no method of transmission over the internet or method of storage is completely secure.
You may choose not to provide certain personal information, but doing so may limit our ability to respond to your request or provide services.
You may opt out of text messages at any time by replying STOP.
Our website may use cookies or similar technologies to improve website functionality and analyze website traffic. You can manage cookie settings through your browser.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Forward Thinking Insurance
1215 W Baltimore Pike, Suite 14
Media, PA 19063
Email: servicing@forwardthinkingins.com
Phone: 215-967-7012